Partners with Global Research Institution to Unveil Future Trends in Agentic AI
KKCompany Technologies, Asia’s leading AI multimedia technology group, announced that its cloud intelligence brand, Going Cloud, has sponsored the international research firm IDC to release an InfoBrief, “The Rise of Multi-Agent Systems: Driving Enterprise Agility and Resilience” The InfoBrief highlights how generative AI is evolving from single-point assistance to autonomous, decision-making Agentic AI, and the pivotal role of Multi-Agent Systems (MAS) in next-generation AI applications.
With extensive experience serving global clients and keen insight into AI trends, Going Cloud understands the operational challenges faced by the financial sector in the AI era. To address these, it has pioneered the deployment of MAS solutions to help enterprises build flexible and scalable architectures, enhancing both customer service and operational efficiency. Today, Going Cloud is already a trusted partner to several of Taiwan’s top 10 banks by market capitalization. IDC’s Asia-Pacific survey data further confirms that demand and expectations for Agentic AI in Taiwan significantly surpass those in other APAC markets. Beyond finance, Going Cloud aims to expand MAS adoption into telecommunications, manufacturing, healthcare, and energy sectors.
Solving Pain Points in Digital Transformation for Finance: MAS Delivers Results
Taiwan’s financial sector, where product portfolios and service information evolve rapidly, faces key operational pain points:
- Lack of scalable, collaborative multi-agent architectures, limiting customer service efficiency.
- Insufficient integration and management capabilities between cloud and AI, creating scalability and maintenance challenges.
- Limited interoperability between cloud platforms and on-premises systems, alongside strict compliance requirements for architecture and access controls.
With deep expertise in AI deployment for financial institutions, where they account for 70 percent of its client base, Going Cloud has guided many financial customers in adopting MAS. By building a layered Supervisor and Task Agent structure, Going Cloud delivers secure, industry-specific AI platforms that have achieved:
- More than 50 percent reduction in human workload, minimizing repetitive tasks.
- Over 60 percent shorter average response time, dramatically improving customer experience.
- 99.3 percent accuracy in FAQ-based responses, ensuring precision and consistency.
- 99 percent accuracy in API calls, with security validation tests confirming compliance and data protection.
These results not only enhance service efficiency but also strengthen compliance, cybersecurity, and operational resilience, demonstrating how Agentic AI is becoming a strategic advantage for the financial industry.
Going Cloud Helps Enterprises Build AI-Driven Agility and Resilience
“From real customer cases, it is clear that enterprises need more than point solutions. They require a flexible, collaborative intelligence platform. MAS delivers efficiency while ensuring compliance and long-term resilience. These proven results reflect Going Cloud’s ability to anticipate market needs and respond accordingly,” said Andy Huang, General Manager of Enterprise Solutions Business at KKCompany Technologies and Head of Going Cloud. “Through deep collaboration with AWS and our understanding of industry pain points, we take a proactive approach, helping enterprises quickly validate, scale, and optimize Agentic AI applications to boost agility and competitiveness.”
AI Leadership × Multi-Agent Collaboration × Future Decision – Making 80% of Taiwanese Enterprises Expect Agentic AI to Strengthen Competitiveness
According to IDC’s survey, we are now at a critical turning point for Agentic AI. By 2026, with AI strategies, infrastructure, and data foundations maturing, AI-driven enterprises will take full shape. Key enterprise priorities for Agentic AI adoption include:
- AI-Driven Enterprises Taking Shape: By 2026, as AI strategies, infrastructure, and data foundations are fully established, enterprises will rely heavily on AI for process automation and optimized decision-making.
- Multi-Agent Systems as a Core Enabler: MAS will play a central role in improving efficiency, ensuring compliance and security, and establishing long-term resilience as the foundation for AI adoption.
- Taiwan Leading APAC in Demand: IDC’s findings show that 80 percent of Taiwanese enterprises expect Agentic AI to enhance productivity, and 70 percent see its potential in handling complex tasks. This indicates significantly higher demand than in other APAC markets. However, challenges such as security concerns, budget limitations, and insufficient IT support persist, underscoring the importance of experienced partners for successful adoption.
IDC’s results highlight both the high expectations and the challenges of the market, while also validating Going Cloud’s market sensitivity and forward-thinking vision. Going Cloud will continue leveraging its expertise in AI deployment across industries, offering one-stop services including AI strategy planning, cloud architecture design, technology implementation, and professional operations, helping enterprises accelerate their transition toward MAS collaboration models.
